Can't cancel line that does not work

<p>Ive been struggling for over a year to get my Telkom line to work... no success, although we have to pay each month. for few months now absolutaly no phone line, yet still receive bills. in trying to fix it, Telkom even changed my number two times. line still not working. now, simply just being ignored in trying to cancel the line.... and bills still come each month (for line that is not working). i phoned, mailed, tried online, and also went to branch, but it closed down. beyond ridicilous & against consumer protection act. </p>