IL
Imran L

1 reviews | Active since Aug 2014

12 Aug 2016, 11:52

Can't cancel because Telkom's mailbox is full

<p>Let me keep this short. I've long been looking forward to the day when I can cancel my services with Telkom. I followed the instructions on their website, filled out the cancellation form and e-mailed it to them with a request to cancel my telephone line at the end of the month, only to be told that my message has not delivered because:</p> <p> </p> ********** />The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. "</p> <p> </p> <p>This pathetic level of service is pretty much why I'm cancelling. They were very quick to set up the billing when they wanted my money, but they make it very difficult to get rid of them. I can't wait to be done with these people.</p> <p> </p> <p> </p>

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Replies (1)
IL
Imran L's update25 Aug 2016, 12:15
Reviewer Update

I've had to post another complaint because your 'relevant department' refused to help me. First they gave me a one liner saying they couldn't help, then they ignored me when I rep**** to them. New review here:

https://www.hellopeter.com/telkom/reviews/telkom-refusing-to-let-me-cancel-my-telephone-line-want-me-to-keep-paying-for-services-i-don-t-use- **********