Can't Cancel Account

<p>I had an ADSL account at my old house and after moving out in July i requested cancellation of my entire account on the 1st of July 2016. I sent through an email with the cancellation document and it was confirmed as received on the 1st July 2016. After countless emails back and fourth and even being on the phone will Telkom who keep promising me the account will be cancelled I am still being billed montly. I received a bill now in September and the amounts keep adding up. I refuse to pay them since I followed the due procedures to cancell the service. This is a final resort as contacting Telkom directly doesn't work to cancell your account. </p>