AE
Aseeah E
1 reviews | Active since Jul 2015
03 Feb 2016, 06:34
Can't believe this...
My father has passed away 9 years ago and ever since the account is coming on my name . After 9 years they suspend my prepaid line because they need me to take my ID to them ? What nonsense.<br> I really am dissapointed in the service received when it comes to prepaid lines . This is time the 5th time I'm having problems and telkom just doesnt seem to care.<br>
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Replies (1)
Telkom's replyOfficial
03 Feb 2016, 07:40Hello Aseeah,
Thank you for making contact with us
This response serves as confirmation that your query has been received. At present the line is registered to MRSN OMAR, you will need to visit a Telkom store with the death certificate and your personal details and do a change of ownership to avoid further issues.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. At present the line is registered to MRSN OMAR, you will need to visit a Telkom store with the death certificate and your personal details and do a change of ownership to avoid further issues.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Feb 2016, 07:40
Official
Hello Aseeah,
Thank you for making contact with us
This response serves as confirmation that your query has been received. At present the line is registered to MRSN OMAR, you will need to visit a Telkom store with the death certificate and your personal details and do a change of ownership to avoid further issues.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. At present the line is registered to MRSN OMAR, you will need to visit a Telkom store with the death certificate and your personal details and do a change of ownership to avoid further issues.
***
Regards
Keagan
Telkom Social Media Team