1 reviews | Active since Apr 2013
Can someone explain something to me?
<p>Hi just left your greenstone branch, stood at the front for 5 minutes in front of 4 tellers who reluctantly decided to help me. Asked about the uncapped LTE promotion that's at this address "http://www.telkom.co.za/today/unlimited-broadband/". They claim not to know anything about it and I cannot purchase the product. Also a passport is not a valid form of South African identification? Please says thanks to the store manager for his advice of 'I must go to home affairs', resolve this matter or next time I go into the store to check, I will resolve with being a typical hysterical customer, the way I should've been today. I have kept my cool through the down right dirty useless attitude of the staff, now fix it. And yes my residential area falls under the promotion, I don't live in greenstone.</p>
Hi LukasAlbanis
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Hi LukasAlbanis
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Hey, 2 weeks down the line no response or contact from Telkom. Just saw the adverti*****t on TV for the uncapped LTE product I am talking about, it ends 30 June. So basically what is happening is that your are false advertising, because, quite simply the product is being viewed on television yet when I come to your outlet I am denied the product. Again I am going to ask if some can explain this to me? If you find it in your hearts to spare some of your precious time to help a CUSTOMER WHO IS BEGGING YOU FOR AN ADVERTISED PRODUCT, that would be wonderful. Wow thanks for making me beg online for something you claim I can have at anytime. I actually don't understand how the service can be so disgusting.
Hey, 2 weeks down the line no response or contact from Telkom. Just saw the adverti*****t on TV for the uncapped LTE product I am talking about, it ends 30 June. So basically what is happening is that your are false advertising, because, quite simply the product is being viewed on television yet when I come to your outlet I am denied the product. Again I am going to ask if some can explain this to me? If you find it in your hearts to spare some of your precious time to help a CUSTOMER WHO IS BEGGING YOU FOR AN ADVERTISED PRODUCT, that would be wonderful. Wow thanks for making me beg online for something you claim I can have at anytime. I actually don't understand how the service can be so disgusting.
Wow, been waiting this long without a response for Telkom? That's so amazing, wow, good job guys! A real show of what the company has become, so professional, so efficient. You should thank the powers that be that your are afforded an unfair chance to be a monopoly of useless, uncaring, unhelpful and unprofessional theives. When it comes time for your money on my business lines you have no issue jumping to take it, but when you have consumer related issues that don't mean a fat pay cheque you couldn't care less. Good job. And no I won't stop complaining, I will go to other platforms now and kick up much dust as I can. And I will be visiting your stores and doing the same. Have a 'nice' day sleeping in your offices.
Wow, been waiting this long without a response for Telkom? That's so amazing, wow, good job guys! A real show of what the company has become, so professional, so efficient. You should thank the powers that be that your are afforded an unfair chance to be a monopoly of useless, uncaring, unhelpful and unprofessional theives. When it comes time for your money on my business lines you have no issue jumping to take it, but when you have consumer related issues that don't mean a fat pay cheque you couldn't care less. Good job. And no I won't stop complaining, I will go to other platforms now and kick up much dust as I can. And I will be visiting your stores and doing the same. Have a 'nice' day sleeping in your offices.