1 reviews | Active since May 2016

11 Jul 2017, 17:16

Can someone answer my call?!

<p>dearest telkom</p> <p>it is incredibly amazing how a telecommunications company with so many years of a great market share such as yours, in freaking 2017, have the worst customer experience EVER! </p> <p>Just a simple update on my services with you is going to take me another three wasted months of my life. Can someone answer the phone? Like why do I have to call you? After requesting call backs, going into stores with the most unhelpful agents amd paying for this unreasonable service? This is ****** unfair. </p>

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Replies (3)
Telkom
Telkom's reply12 Jul 2017, 13:15
Official

Hello reabetswe-ruby-ngoasheng

Unfortunately we were not able to reach you on the contact number provided.

Please send us a private reply with more information about your query and also please state if its a fixed line or mobile query so we can have the correct department assist.

Regards

Noleen

Telkom Social Media Team.

Best regards,

's update12 Jul 2017, 13:26
Reviewer Update

Was in a meeting please call back

's update12 Jul 2017, 18:38
Reviewer Update

Hi can someone call me back?

I tried calling again with no response.

If no one can help me please let me know so I can cancel my subscription ASAP