JvdB
Johan van der Bergh
1 reviews | Active since Mar 2012
17 Sept 2015, 13:35
Can not provide service advertised
I can not believe the lack of service received from Telkom. 2 Months ago, I app**** for ADSL to be installed at my house. I never get any response on the status and I have to keep on phoning to find out what is happening. Now, after 2 months. I am told they have a project going on to install ports and currently none is available for my area. It will only be available next year. I can not believe that they can advertise a service they can not supply. The problem is, they are the only company allowed to install ADSL. TELKOM, your service SUCKS!!!! I am definitely moving ALL my accounts form you - every time a contract expires.
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Replies (1)Telkom's replyOfficial
17 Sept 2015, 15:31Hello joe069,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146666
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146666
Regards
Luleka
Telkom Social Media Team
Telkom's reply17 Sept 2015, 15:31
Official
Hello joe069,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146666
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146666
Regards
Luleka
Telkom Social Media Team
