CAN NOT GET MY LINE MOVED TO NEW RESIDENCE

I have been without my Telkom line for 6 weeks now!!.<br> <br> I went on line and put in an application to move my line from my old residence to my new residence 1 block away - in the same area on the 3/02/2016 - reference number: 1356 805 32<br> 5/02/2016 - telkom were dispatched to install the order - reference number: 1356 823 56<br> Some time after this date Telkom followed up with me and I said the line was still not working.<br> 22/02/2016 - did another follow up with Telkom - Reference number 1356 823 56<br> 2/03/2016 10:00 - followed up with Telkom again - spoke with a \manager\" by the name of Sam who promised that this line will be sorted out - reference number 137 483 110<br> 2/03/2016 received a sms from Telkom thanking me for moving my line - reference number *** 54<br> 9/03/2016 - went into the Telkom branch - the lady could only 'escalate' the order but couldn't help me any other way - said that I had to use the call center!!!!<br> 14/03/2016 17:30 - phoned and placed the order again - reference number 837 566<br> 16/03/2016 - phoned again - response was that the line was still not migrated to the new residence.<br> <br> I have been charged for line rental for 6 weeks now and have not had a line! "