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Aline W

1 reviews | Active since Mar 2019

01 Mar 2019, 12:40

Can not cancel TELKOM

I have been trying to cancel my Telkom fibre and land line since mid last year.

I haven't used the line since then. Having taken several months to close I thought I had achieved the impossible when Telkom called to ask why I am cancelling.... I was wrong!!

Section 14 of the Consumer Protection Act allows us to cancel a service it would appear that Telkom thinks itself above the law and does not need to adhere to this!!!

I have now spent several months trying to resolve this and appear no closer to a solution than I was last year only now I allegedly owe Telkom monthly subscription for services I have not received.

Use this service provider at your peril!!!!!!

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