JT
Jennifer T
1 reviews | Active since Dec 2015
26 Dec 2015, 12:37
can not cancel contract after completion
After the requested cancellation, I was offered another deal which I was suppose to receive a new phone within 7 days, that was in September. After few more calls, frustration of different people advising different things, I plead with you to CANCEL my contract immediately, tired of getting bills with no new device.<br> Waste of time and waste of money.<br> Case number ***1
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Telkom's replyOfficial
26 Dec 2015, 12:55Hello jennitibbatts,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181475
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181475
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply26 Dec 2015, 12:55
Official
Hello jennitibbatts,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181475
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181475
Regards
Narriman
Telkom Social Media Team
Best regards,