Can no longer tolerate the incompetence and pathetic service, along with the breach of contract.

I need Telkom to start the cancellation of my contract without any cost to me. We have been in contact with Telkom numerous times ( in excess of 30 times) to have a cable repaired that was pulled down by a tree. We have been sitting without a service for three weeks, only receiving empty promises. We are now sick and tired of this incompetence. We see these 'Open Serve' bakkies driving around all over the place, but they cannot attend to our fault which was reported on the 15th of September, with no results as yet. I need Telkom contracts department to contact me on ********** 053 in order to cancel the 24month VDSL contract with them, as they are incapable of providing us with this contractual service promised to me. The fault reports that I have thus far are: ********** 7; ********** 2 and ********** 5. My address is 13A Kingston road, Escombe, 4093. My email address is, visagiec***mail.com. Our homeline, while it still worked, was ********** 795. This none availability of service is costing us money on a daily basis.

We can no longer tolerate this incompetence and pathetic service, Telkom must cancel this contract and inform me in writing that it has been cancelled with no cost to me as they are the party in breach of the contract (I have been paying regularly in accordance with the contract).

Coenraad Visagie