KR
Kari-anne Riddin
1 reviews | Active since Jan 2016
04 Jan 2016, 10:46
Can never get through / find the right extension
I have been trying to get through to Telkom since Novemeber 2015 to cancel an ADSL line. Numerous occasions of waiting on the line for an agent to actually pick up after choosing an extension that vaguely concerns my call reason. Does anyone actually work on the other end?
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Replies (1)
Telkom's replyOfficial
04 Jan 2016, 14:32Hello Kari-anne84,
Thank you for bring this matter to our attention,
Please be advised that we have forward your to our Cancellations team for further assistance and feedback will be provided.
Your reference number: SM183227
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Please be advised that we have forward your to our Cancellations team for further assistance and feedback will be provided.
Your reference number: SM183227
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply04 Jan 2016, 14:32
Official
Hello Kari-anne84,
Thank you for bring this matter to our attention,
Please be advised that we have forward your to our Cancellations team for further assistance and feedback will be provided.
Your reference number: SM183227
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Please be advised that we have forward your to our Cancellations team for further assistance and feedback will be provided.
Your reference number: SM183227
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team