Can it get any worst?

What can I say that hasn't been said about shockingly terrible Telkom ? Not only is my 10Mbps operating at 20% of the maximum speed but their technicians have the nerve to tell me that it is acceptable and we should just live with it. Would Telkom accept 20% of my account fee? I think not. Telkom actually makes the internet a misery to have because essentially I'm paying for something that's half broken when it does work and is highly unreliable like terrible Telkom.