GS
Glen S
1 reviews | Active since Mar 2010
29 Oct 2015, 16:08
Can I help you fix it?
275brk191015 - logged this call on the 19th, was assured this would be resolved by the 28th. Many promises from many supervisors (Sia in Jhb, Naatie in KZN, Thando in Jhb, Nicole in CPT) to call back with update, they would even get the technician to call - no calls ever came. The call was \completed"by the technician on the 27th but still no call"
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Telkom's replyOfficial
29 Oct 2015, 16:27Hello schafer,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162370.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162370.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply29 Oct 2015, 16:27
Official
Hello schafer,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162370.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162370.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media