Can I get some service?

<p>I placed an online order for a Free Me 2GB sim only package. This was on 9th March 2017. The deposit payment went off on 10th March 2017 and I received an email confirming the order wae successful. </p> <p>6 Working days went past and I called Telkom only to be told I need to call all their providers to find out who has my order as they cannot do it for me.</p> <p> </p> <p>I phoned up the providers being irritated with me having to do it and not one was able to trace my order. </p> <p> </p> <p>Now I have called Telkom on numerous occasions having to explain my situation and it mostly being blamed on other departments rather than someone taking responsibility to sort it out. I was advised that the sales manager will call me. It has been over 2 weeks and I have still not received any call or nothing from Telkom.</p> <p> </p> <p>Seems like they are quick to take the money and then do nothing about the product not being traceable and delivered.</p> <p> </p> <p>I always had good service over the past few years with Telkom and I didn't expect this.</p> <p> </p> <p>The customer service received from Telkom's sales side is shocking. Even the ADSL department was more helpful. </p> <p> </p> <p> </p>