Can i get assistance regarding the Telkom account, i am even tired of fighting

Can anyone help me with my telkom account, its increasing every month .i tried in so many ways to get help regarding this and i am not winning. i am not working and my account are all under Debt Review. this contract i opened it many years ago and have not been using it however i sent emails and tried all the help i can get to block this and i see now its R2***420 is not in use guys please help i cannot afford this amount which you increasing for me every month.