Can Anyone do their job?

Item: Telkom
Rating: 2
Author: Melissa N

I have sent through 6 cancellation requests and have received not one response. I spoke to a consultant who provided me with incorrect details. I am getting extremely frustrated that people cannot do simple tasks. Would really appreciate at least one person to do their job.

Helpful (0)

Replies (1)

Telkom's replyOfficial

01 Oct 2015, 18:02

Hello meezn,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151413.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply01 Oct 2015, 18:02

Official