Calls closed without follow up

<p>I have been struggling with my email connection for several weeks, I complained at the call centre and received assistance from a nice young ladyw hoe stated that she would have a technician phone me with regard to the error that I had reported. As I work long hours I request that the phone the home number to assist me with the error on three different posisble days after 16:00. I never heard from them. When I queried I was informed that they could not reach me, however when I asked who phoned and at what time, the phone was simply put down mid conversation. The same thing happened during my third call. I was also informed that I should use the Telkom web app in the interim, however I am unable to get emails out to any recipients even on the webapp. I phoned a fourth time and the call dropped even before anyone answered.</p> <p>Since they have the number that I am calling from I feel that if a call drops like that then they should at the very least phone back.</p>