SB
Shawn B
1 reviews | Active since Jan 2012
05 May 2015, 16:50
Calls closed without any resolution.
Fault logged with ample description of the problem. <br> <br> SMS receiving indicating problem resolved - no feedback, no change, no resolution. Problem has not changed at all.<br> <br> 249CRK010515<br> <br> Why does Telkom allow faults to be cleared without customer authorization? <br> <br> Regards<br> Shawn
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Replies (1)
Telkom's replyOfficial
05 May 2015, 17:32Hello sfbotes,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Ref: SM108626
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Ref: SM108626
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply05 May 2015, 17:32
Official
Hello sfbotes,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Ref: SM108626
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Ref: SM108626
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,