NR
Neil R
1 reviews | Active since Apr 2015
30 Apr 2015, 15:17
Calling me a ****...
So today I learned that Telkoms motto is \The customer always lies". I knew it as something else.<br> In the beginning of March I went to renew my data contract from the R389 data to the R199 data one. End of March R199 was deducted from my account but today R389"
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Replies (1)
Telkom's replyOfficial
30 Apr 2015, 16:37Hello Neil Medic,
A very good day to you!
The store service didn't meet yours or our own expectations. Please accept my humble apologies for the frustration and inconvenience caused.
We will liaise with the store and our Billing team to attend to the matter. Feedback will be provided to you in due course.
Your Social Media reference number is SM107415.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The store service didn't meet yours or our own expectations. Please accept my humble apologies for the frustration and inconvenience caused.
We will liaise with the store and our Billing team to attend to the matter. Feedback will be provided to you in due course.
Your Social Media reference number is SM107415.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 16:37
Official
Hello Neil Medic,
A very good day to you!
The store service didn't meet yours or our own expectations. Please accept my humble apologies for the frustration and inconvenience caused.
We will liaise with the store and our Billing team to attend to the matter. Feedback will be provided to you in due course.
Your Social Media reference number is SM107415.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The store service didn't meet yours or our own expectations. Please accept my humble apologies for the frustration and inconvenience caused.
We will liaise with the store and our Billing team to attend to the matter. Feedback will be provided to you in due course.
Your Social Media reference number is SM107415.
Regards,
Joshua Mnisi
Telkom Social Media Team