CALLED AND SUCH A BAD DONT CARE ATTITUDE

I called telkom business today at 11:23 and spoke to calvin<br> <br> to open a new line and adsl line. he was helpful until he put me on hold for over 12 mins , cause he cant find an address on the system, so shocking as the address is on Google maps.<br> <br> i asked him to call me back because i am on hold for so long and im calling from a cell phone, he said he cant so i asked if he could finalize this quickly.<br> <br> i also asked for a call back from an outbound call centre to call me and he said cant, <br> <br> he become rude and said\ its not my problem if yourl calling from a cell phone, \" when i complained he said\" ja ja whatever\" like dont care attitude. it is my problem if your system cant find a simlpe address, if your system is faulty its good customer service to say i call you back, and not be rude and arrogant.<br> <br> i hope someone goes back and listens to the call logs and hear how your customers are been treated.<br> <br> totally pathetic and rude, he needs to earn how to talk to people and not ne put in sales , instead of people joining you will be loosing more business.<br> <br> i am totally angry and disappointed to be treated this way"