SY
Shane Y
1 reviews | Active since Mar 2014
07 Nov 2015, 12:42
Call me and you drop the call!!!
Ok, really now telkom.<br> I answer the phone and then you cut the call striaght away.<br> I have wasted tons of airtime to call you people and when i use your chat service your people tell me that they dont do call backs but you offer it on the chat service??? Nevermind the holding time kills the air time in a flash.<br> <br> I want someone to call me with ref number ***.<br> <br> You do this to my wife and myself and is really not good business. <br> <br> Also on top of this you people have messed up my bill and what ever else.<br> <br> I am not happy about this and feel like you have treated me like trash!!!
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Replies (1)Telkom's replyOfficial
07 Nov 2015, 15:40Hello polarbearsa99,
We do apologise for your experience.
Please note that we have escalated your query accordingly for further assistance and for contact to be made.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for your experience.
Please note that we have escalated your query accordingly for further assistance and for contact to be made.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply07 Nov 2015, 15:40
Official
Hello polarbearsa99,
We do apologise for your experience.
Please note that we have escalated your query accordingly for further assistance and for contact to be made.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for your experience.
Please note that we have escalated your query accordingly for further assistance and for contact to be made.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
