RG
Ryan Garner-Savory
1 reviews | Active since Apr 2014
14 Dec 2015, 11:36
Call logged on 24 Nov and still no service
We logged a fault request for number *** on 24 November 2015 and received reference number 19CRZ241115. On 28 November 2015 an SMS was received to say that the call is with the Technical Repair Division. Today is 14 December 2015 and we still have no serivce and no further resposes from the technical repair team.<br> <br> Everytime you call etc, you issued with the same reference number and nothing gets done!<br> We need this matter resolved as a matter of urgency and find the service unacceptable!!<br>
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Telkom's replyOfficial
14 Dec 2015, 13:25Hello RyanGS79,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178107
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178107
Regards
Narriman
Telkom Social Media Team
Telkom's reply14 Dec 2015, 13:25
Official
Hello RyanGS79,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178107
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178107
Regards
Narriman
Telkom Social Media Team