1 reviews | Active since Apr 2009
Call Logged - No Fix for 3 months
<p>Hello</p> <p> </p> <p>I am at the point of cancelling my telkom account. I logged a fault 17CRK051216 in beginning of December 2016 and to date after 10 different technicians that phone me asking what is the problem, not one can fix it. I need this to be escalated as i am still being billed without a working phone.</p> <p> </p> <p>Thanks</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi, I had no problem with intermittent connection - I have a very noisy line that I cannot hear. This is the issue going on for 3 months. It relates fixed phone line and not adsl. Please help? Thanks
Hi, I had no problem with intermittent connection - I have a very noisy line that I cannot hear. This is the issue going on for 3 months. It relates fixed phone line and not adsl. Please help? Thanks