Call Forwarded

I registered a complaint a week ago in which I stated Telkom store in Gateway, Herm**** neglected to follow though on a call forwarder instruction when cutting my lines in Muizenberg. I went into the store with all the required documents. The operator stated that the machine was jammed and he would follow through on the instruction but never did. In the meantime I had to travel to Johannesburg and could not visit the store to follow up.<br> <br> The telephone in this Telkom store only rings and rings and no one picks up the phone. The number I needed the forwarder on is *** and it should give the following number when people phone ***.<br> <br> To date no action has been taken and no help has been offered toward a solution. <br> <br> If only we had a decent competitor to Telkom their service would be half decent. Sorely disappointed!!