ES
Elizabeth S

1 reviews | Active since Jul 2018

14 Aug 2018, 08:32

Call Forward to WRONG number!

Our company has sent a few requests to Telkom to assist us with Call Forwarding after the telephone cables were ****** in our area. We are still waiting to hear back from them after the calls have been diverted to the wrong number. This is my last resort.....

0
Replies (1)
Telkom
Telkom's reply19 Aug 2018, 12:55
Official

Hi liezel84

Call Forwarding can only be enabled if the line is active , so if there is a fault on the service , the system wont allow any amendment's to the product if there are any active faults .

kind regards

Gerard

Telkom Social Media Team

Best regards,