SB
Shawn B

1 reviews | Active since Jan 2012

17 Dec 2015, 08:56

Call Closed without Resolution

Call 263CRK091215 was logged a week ago. After 7 days, telkom tech attends. However problem still remains, and the call has now been closed after sending feedback that the problem was not resolved!!<br> <br> No telephone and no ADSL. Having to revert to 3G is causing me huge undue expense.<br> <br> Please re-open the ticket and expedite the problem.<br> <br> Regards<br> Shawn

0
Replies (1)
Telkom
Telkom's reply17 Dec 2015, 10:15
Official
Hello sfbotes,

We sincerely apologize for the delay.

Please be advised that your query under investigation and we will contact you with feedback. Your reference number is SM171822

Regards,
Ntokozo
Telkom Social Media Team
***

Best regards,