CALL CENTRES GIVE NO ASSISTANCE AND DELIVERY DELAY

I app**** for the new Promo (SmartBroadband Uncapped Wireless service offer) on-line. I phoned Telkom last week Friday 02.10.2015 because I haven't received my router and they already deducted the amount from my account. They stated they will deliver my wireless router later that same day.<br> <br> I have been on the phone today(05.10.2015) for over an hour from 09H30. i called 081180 they directed me to 10213, she told me she would put me through and.. HUNG UP! i tried 10213- it doesn't work.<br> I phoned 10210 - i held on for 30min, a consultant answered, told me i was in the wrong department said she would put me through, AND HUNG UP!<br> I am on the line on #10210 holding for another 30min now with no-one answering. Please get your services in order. MY TICKET NUMBER FOR THIS ORDER IS #***.