SB
Steyn B

1 reviews | Active since Mar 2017

07 Mar 2017, 09:41

CALL CENTRE WAITING TIME

<p>I have been waiting for more than 50min for someone to answer the phone on 10210. Who has the time to wai this long? In addition I have been waiting for more than a month to get a DSL line connected at my home. How poor can your service get?</p>

0
Replies (2)
Telkom
Telkom's reply08 Mar 2017, 09:34
Official

Hello SteynRB

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the order number for our fulfillment team to assist further.


Regards
Noleen
Telkom Social Media Team.

Best regards,

SB
Steyn B's update08 Mar 2017, 11:34
Reviewer Update

Dear Madam

My order umber is ***. I have been informed by papsie thaat the installation haas been done and have been rovided with the number *** for my home, yet Afrihost informs me that Telkom has not yet made the line available.

Please assist urgently