LvN
Letitia van Niekerk-Venter
1 reviews | Active since Jul 2013
08 Jan 2016, 17:55
CALL CENTRE SUCKS
I have been a client with 8ta and now Telkom mobile for the past 6 years and I am disgusted with the Call centre and asking for help. I have a problem with my contract. My account was paid by the end of December in full yet I can not make any calls to any number except from Telkom to Telkom. ***!!!!! I am currently holding the line to speak to someone at the call centre they told me to hold on while they check my account details it has been 1 hour since I was put on hold.Can someone do something about the attitude of the Call centre agents
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
09 Jan 2016, 07:34Hello Jan Albert,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply09 Jan 2016, 07:34
Official
Hello Jan Albert,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,