RH
Roberta H
1 reviews | Active since Oct 2012
19 Aug 2015, 13:08
CALL CENTRE QUEUE AND NO POP
Called the customer care centre to enquire how much is still outstanding on my account - I waited 15 minutes each time until I eventually got through to a consultant on my third attempt.<br> <br> Learnt that they no longer accept proof of payment slips and cannot action anything until money reflects in their bank accounts With this information
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Telkom's replyOfficial
19 Aug 2015, 15:38Hello Robzie09,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136232
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136232
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply19 Aug 2015, 15:38
Official
Hello Robzie09,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136232
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136232
Regards
Luleka
Telkom Social Media Team
Best regards,