RF
Rafiqah F

1 reviews | Active since May 2016

10 May 2016, 12:06

Call Centre! Pathetic ..

<p>Why when i try getting hold of you store in promenade mitc****s plain, it does just ring?</p> <p>Let me not speak about you Call centre agents , they are incompatatent! they are of no help, when i called in to unsuspend me sim card the agent advised me that the agent who suspended it , they did it incorrectly? you tell me how is that my problem? TRAIN YOUR PEOPLE TO DO IT RIGHT! </p> <p>THEN SHE HAVE THE NERVE TO STILL SAY I SHOULD GO TO TRHE STORE TO DO IT, how about i did that, hence the reason im calling in?</p> <p> </p> <p>NO HELP, Thank you. </p>

0
Replies (1)
Telkom
Telkom's reply12 May 2016, 11:34
Official

Good day fiqa

Thank you for making contact with us. Please e-mail us (***) with your ID number, contact number and SIM card number for our team to assist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.