call centre not good

<p>Since February 2016 I have been trying to port my business line to an outside company. At the end of each month I get a reminder to pay my bill before proting can take place. Once paid Telkom call centre inform me that we have an outstanding amount. When I do call the call centre to clarify, they either cut me off or let me hang on for dear life. They put me through to a department with no name and needless to say since February I have been struggling to talk to someone that can help me. This is the scenario today for example:</p> <p>12:50 Sharon Mangcoywa informed me that the account is overdue – not so its last month bill due next week</p> <p>She transferred me and then cut off</p> <p>13:04 Sydney wrong person – still the call centre – then cut off again</p> <p>Ok so this is a typical example of the call and the trend.</p> <p> </p> <p>Who can I talk to beside the call centre please help – Andrea Crous DA representative perhaps you can help??????</p> <p> </p>