JL
Johan L

1 reviews | Active since Jul 2009

28 Nov 2017, 16:31

CALL CENTRE NOT ANSWERING

Got an offer from Telkom on 13th November to upgrade my contract. Did so. Only to find out now they took out a NEW contract. So now I must pay for 2 contracts. Call Centre after 21minues still hasnt answered. I give up. Will block the debit order at my bank.

0
Replies (1)
Telkom
Telkom's reply03 Mar 2018, 07:30
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,