BJ
Bashir J

1 reviews | Active since Feb 2015

04 Feb 2015, 15:50

Call centre not answering

I want to cancel my telkom account ***). Tried calling 10210 several times but they don't answer. When to local telkom shop but they refuse to attend to my problem. Told it can only be done via 10210. Back to original problem..no answer on 10210

0
Replies (1)
Telkom
Telkom's reply06 Feb 2015, 13:43
Official
Hello Bashirj,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM86354.

We apologise for any inconvenience caused.

Kind regards
Zulfah Johaadien
Telkom Social Media Team

Best regards,