YD
Yaseen D
1 reviews | Active since Jan 2017
11 Jan 2017, 11:41
Call Centre/Migration
<p>I have an ADSL line with Telkom & would like to migrate to a new ISP. i have tried sending emails to telkom in December & i got an automated respond which was no help at all.<br />I tried calling in but I am still on hold & have been on hold for 30 minutes & counting.<br />When sonebody eventually answers; they tell me i'll be put through to the correct department & i get put through to the incorrect department. I am then put on hold again for the 3rd time with still no luck.<br />I am fed up with Telkom. They are a service provider who make empty promises. I'm paying for a service I cant even use due to excessive downtime. </p>
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Telkom's replyOfficial
12 Jan 2017, 10:13Hi Yaseen6iX,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 Jan 2017, 10:13
Official
Hi Yaseen6iX,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,