Call Centre just hangs up your call and the online chat just does not offer any assistance.

<p>I phoned in connection with my DSL line the call centre agent Carol acted as if she could not hear me and continued to terminate the call. I then decided to try and use the online chat, according to the website the staff are "Award winning" don't know at what? The agent named Ayanda Pienaar got to the point of asking my contact details and then lost interest in assisting my any further. The chat just when silent...... Thank you for the absolute worst service. I am still wondering if any assistance will be given to my DSL query.....?</p>