BM
Bivash M
1 reviews | Active since Aug 2011
16 Mar 2015, 18:13
Call centre is vertually non existant
I called about 4 times to telkom each time i spent 20 min on the phone. Then they transfer me from once dept to another. So sick of their bad service. Please can someone cancel the call waiting service on my landline. Its so erratating and ive never requested the service. While im on a call i recieve another . Please help.
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Telkom's replyOfficial
16 Mar 2015, 19:28Hello Bamster,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Back Office to make the changes and feedback will follow.
Your Social Media reference number is SM96667.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Back Office to make the changes and feedback will follow.
Your Social Media reference number is SM96667.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply16 Mar 2015, 19:28
Official
Hello Bamster,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Back Office to make the changes and feedback will follow.
Your Social Media reference number is SM96667.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Back Office to make the changes and feedback will follow.
Your Social Media reference number is SM96667.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,