Call Centre is *********** . I need this resolved

Hi Sir/Madam<br> <br> Please can someone help me urgently? There seem to be incompetence in your call centers <br> I saw the IPhone 5s 64GB(Gold) which is available on the website R 259 .<br> <br> These mobile consultants are useless. First one told me it was discontinued in June and the internet team takes a long time to remove it from the website. What a lame freaking excuse is that? If something is discontinued why is on your website? I also saw that offer in the November issue of the book, so how can it be discontinued in June? She like cannot answer my questions properly.<br> <br> The second one after waiting 25mins on the line say Yes they do have stock , as it's on the website and she will put me to the sales department. Waiting 30mins on that line.<br> <br> I want that phone at that price. This is what I have seen on the available phones on Telkom Mobile on their website itself. If you're *********** staff cannot help me and give me this phone. Telkom is big enough to make a plan and get me this phone if it was deem available. If not I will take my other existing contract with Telkom else way.<br> <br> Thanks and Regards