call centre is ****, complaints department is **** and field techs are useless

<p>This will be the 3rd time im making a complaint in ONE MONTH!! please refer to my original complaint on 18/04/2016 - SM224947.</p> <p>On 25/04/2016 i escalated the issue at the telkom store in Cape Gate - 475576.</p> <p>On 05/05/2016 i had to call in again for feedback on my order and was told a technician will be at my house today and this i confirmed again with your call centre yesterday. This morning a technician contacted me at 09:00 asking that i be home today as he'd be there before 12:00. I waited for tgis technician for FOUR AND A HALF HOURS before having to return to work. as per your call centre there was a problem with the exchange but was NOT notified.i now need to put in a day's leave cause of Telkom's incompetence. </p> <p>i am sick and tired of this can i just have my line installed.</p> <p>CM***</p>