SM
Samuel M
1 reviews | Active since May 2012
18 Nov 2015, 09:33
Call centre incapable of sorting issue
My ADSL line was installed in October (the actual order was in JULY 2015), data part working perfectly but Voice doesn't work, several tech visits later, internet still works, still no voice. Until this morning (after a tech visited yesterday to \Fix"the voice issue) Internet is now down. I call the call center"
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Replies (1)
Telkom's replyOfficial
18 Nov 2015, 09:59Hello Samuelm@ ,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM168939.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM168939.
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply18 Nov 2015, 09:59
Official
Hello Samuelm@ ,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM168939.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM168939.
Kind Regards
Colleen
Telkom Social Media Team