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Abdullah D
1 reviews | Active since Jul 2011
11 Sept 2015, 17:43
Call centre does not answer cancellation queries
Hi<br> <br> I have been trying to call 10210 several times and I just cannot get through to cancellations, I waiting almost half an hour and still no response. All I would like to do is convert my landline to a prepaid line (the option where you pay a certain amount for the entire year). Can someone please call me and assist with this?<br> <br>
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Telkom's replyOfficial
11 Sept 2015, 18:07Hello Abdullah297,
We sincerely apologise for the inconvenience caused.
We will look into your line cancellation query and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for the inconvenience caused.
We will look into your line cancellation query and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Sept 2015, 18:07
Official
Hello Abdullah297,
We sincerely apologise for the inconvenience caused.
We will look into your line cancellation query and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for the inconvenience caused.
We will look into your line cancellation query and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,