AZ
Anton Z

1 reviews | Active since Mar 2013

07 Nov 2015, 12:39

Call centre cutting me off

I have received my lte package, SIM has been activated but still no internet. Tried phoning the call centre was on hold for 90 minutes then when i finally got thru they passed me to several sections. A lady was trying to assist and then when things where not getting fixed she just dropped the phone.

0
Replies (1)
Telkom
Telkom's reply07 Nov 2015, 15:29
Official
Hello vanzya,

Thank you for making contact.

Please note an email was sent and we await your response for further assistance.

Your social media ref: SM165389.

Apologies for your experience.

Regards,
Boitumelo
Telkom Social Media Team

Best regards,