call centre closed during office hours!!!???

It's 8.37am, Friday morning and the message I get when I call the Telkom call centre is \you are calling us outside of office hours. our office hours are from 8am monday to friday...""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;614774;893260;16;2;0;1;0;0;2;15/04/29 10:12;207;NULL;15/04/17 8:10;15/04/17 6:45;Is Vodacom really the best then?;8,30E+12;;***;I have been thinking about changing my service provider from Vodacom to MTN for some time. MTN has some good deal on at the moment. I have sent 3 emails, and called twice in order to change my contract over. I have sent all the information required. It has been 4 days now and I have still not heard anything back from them. Is it just me, or do companies in this country not want new business.<br> <br> It makes me think that Vodacom may just be the best.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833167;23;1;2;0;1;0;0;2;15/04/20 11:01;207;NULL;15/04/18 9:31;15/04/18 7:34;Standard Bank Home Loans the drama continues;5,91E+12;Consultant;;The Drama continues with Standard Bank, the incompetence of the Northmead Branch staff has now delayed the payout because they did not tell us the ID's needed to be certified. And no one bothered to let us know this, I had to call the home loan call center to find out. Will this ever get resolved? HELP Olla!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833693;55;14;2;0;1;0;0;2;15/04/21 15:42;207;NULL;15/04/18 14:00;15/04/18 12:15;settlement account;8,91E+12;;***;i cannot even begin to describe the nightmare i am having with edgars, i opened the account when was back in varsity after having financial difficulties the account ended up being handed to attorneys. The moment i was employed i called the attorneys and asked for my settlement amount and they advised me that it would be 1077 because they were giving me an 80% discount if i pay it off withing 7 working days. <br> <br> i paid the settlement amount and they advised me they have added the discount and that all i have to do is go to a branch and fetch the paid up letter and my name would be removed from ITC, it is now april and i can not even count the amount of money i have wasted calling these people having the phone dropped on me the incompetence of the entire staff, this is the 2nd time im complaining about this and this time i will be taking the matter to the ombudsman if it is not resolved.<br> <br> i came forward and did what i had to do why is it so difficult for edgars to stick to their end of the deal, this has really inconvienced my life in the worst possible way, im sad to say i regret the day i opened the account after what i have been through.<br> <br> please assist.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841422;768744;9;5;0;1;0;0;5;15/04/28 13:36;207;NULL;15/04/20 12:03;15/04/20 10:09;GREAT SERVICE;***;MIKAEL LICHABA;***;Great service from Mikael.Keep up the service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;305561;23;1;2;0;1;0;0;2;15/04/21 15:56;207;NULL;15/04/20 14:10;15/04/20 12:29;Just ignore the one who pays them !!;***1;For no one is working;*** or ***;We have a problem with Standard bank the funds that is coming from abroad. Last year we had no issues. Suddenly since January we got a sms telling us funds is coming in ...so I phoned in and the gentleman told me that from now on it will be in the account every month and that I do not have to phone every time. <br> <br> So last month I did not get a sms when I phoned in the lady told me that I was supposed to get one but on system it showed not send.<br> Then when I phoned again another lady told me I must phone in every time so I asked why? Again no proper answer and the joke is that I did not even get one last month?<br> <br> Lucky for us the bank in Saudi Arabia always give us the date the money will be in the account<br> I had to phone to get my funds released. So they told me it is (the funds) is lying with a consultant that must release it. My problem is why was the funds always release in the morning not later than 10 NOW most of the time only after 3 in the afternoon.....why is it not released ASAP - immediately it seems the consultants tend to TAKE THERE TIME TO Release THE MONEY !I understand there is proses to be done but from my last 2 phone calls it is very clear the constant..sleep;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;235037;754;14;2;0;1;0;0;2;15/04/21 10:22;207;NULL;15/04/21 8:50;15/04/21 6:55;Double charge for goods;8,50E+12;Domnic;***;Sunday morning 12 April 2015 just before 10 I went to Jet in Bayside to buy a few things, so as normal the goods were scan and then I signed for it but when they wanted to print there was something wrong with the printer and they told me the transaction is not seen on my account so they must do the whole transaction over again. The first amount I have signed for was R590 something which they said to me didn't go off. So they started the transaction over again by scanning everything again, because I believed them that there were something wrong with the system. So I signed again for the same goods but this time the amount was R841.90. So yesterday I recieved my statement and see that suddenly the balance on the slip and on the statement don't compare at all so I worked it out and see that the R590 was also added to my account. Please fix this asap Please remove the first transaction as I am not going to pay it because it was doubled captured.<br> <br> Please check you systems and camera's to see that this was doubled capture and please give feedback as this report was written 15 April 2015 and 6 days later and still no feedback. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842412;893260;16;2;0;1;0;0;2;15/05/06 14:41;207;NULL;15/04/22 12:52;15/04/22 11:14;useless data bundles from mtn;790218;;***;I have a top up contract with mtn. I always get the R350 airtime and internet bundles. and i dont make a lot of calls, but i am on the internet more. Lately whenever i am getting a whatsapp message or go on to the internet, my airtime gets finishes and data budles still stay as they were. Todays after i had R350 airtime loaded on my phone i have R3.00!!!!! and internet bundles have not been touched.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;700563;26;9;5;0;1;0;0;5;15/04/23 11:42;207;NULL;15/04/23 10:09;15/04/23 8:15;Great service experience. ;OT***8;Simphiwe Thabede;***;I has a claim with outsurance and had to take my car for assessment. I was met by Simphiwe and his attitude was excellent. He was so friendly and helpful. Thank you so much for employing such amazing staff as it makes clients want to be with Outsurance. My claim was approved immediately as well and the panel beaters called me within an hour of leaving the assessment.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;824510;793962;16;2;0;1;0;0;2;15/04/23 16:05;207;NULL;15/04/23 14:34;15/04/23 12:38;Incorrect billing;1,50E+11;;***;My line was cancelled at the end of January 2015. However I was still still billed for the month of February 2015.<br> I had contacted Telkom and the matter was sorted and I was sent a message on the 2/03/2015 that a credit for the incorrect amount billed had been arranged and will be refunded to me. To date I have still not received the refund. It is more that 21 business days since the message was sent.<br> <br> Telkom please respond.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;843160;893260;16;2;0;1;0;0;2;15/05/11 10:28;207;NULL;15/04/23 16:46;15/04/24 7:01;MTN HVRC IS A POOR EXCUSE FOR A SERVICE PROVIDER;8,20E+12;Mtn repair centre;***;Good day<br> <br> I have since Decemeber 2014 been back and forth with the Mtn branches in Pietermaritzburg trying to have my Sony Z1 repaired.I have been without a phone since December 2014 because the repair centre cannot fix the problem.Yesterday was the 5th time my phone came back,they replaced it with an older phone that was in a terrible condition.Bare in mind my phone went in as good as new and the consultant from Mtn even took pics and made mention on the report.I have sent emails complaining about the service from the repair centre to which i got very sloppy responses,those did not even answer my concerns.We are not taken seriously when calling and the people there clearly cannot read the report sent through,had this been done right the first time,i wouln not be without a phone.I have been a loyal mtn customer for more than 7 years and with the way i am feeling i want to change my service provider.I have been paying R399 for a service but what am i getting,i have a whole lot of data that will expire soon ,is Mtn going to reimburse me??highly unlikely.These servcie providers better see whats happening and how they are losing customers;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;530624;749026;12;2;1;1;5;3;5;15/04/24 13:22;207;5;15/04/23 14:12;15/04/24 9:55;No Medication;8,91E+12;Renilwe;***;I ordered medication from optipharm using the following email [Email Removed] from [Email Removed] but I have not received a response from the pharmacy and if they can check on the prescription the medication is needed urgently.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;831844;748506;1;5;0;1;0;0;5;15/04/29 11:02;207;NULL;15/04/29 9:18;15/04/29 7:35;excellent service;***;bongi and mel;***;I would like to compliment on the service i recieved. Bongi was patient and very helpful and told me all i needed to know about my new bank account. The manager was also so friendly. That kind of service is rare to find. Keep it up#thumbsup. Thats whati call world class service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825492;722;15;2;0;1;0;0;2;15/04/29 17:26;207;NULL;15/04/27 18:00;15/04/29 13:59;Nandos Chicken Burger;;;***;We purchased Nandos Chicken Burgers on Monday evening (27/04/2015) from Nandos Malvern. To our dismay, the chicken breast was absolutely thin. I'm not exaggerating, but the slice of tomato was thicker than the breast fillet. It was like eating a tomato and lettuce bun. It was too late and too far to go back to Nandos to lodge my complaint, and I'm not one to exchange food as I'm fully aware of the payback process. However I have had the same from Nandos Galleria and had a totally different experience where the breast fillet was actually a breast fillet and not a slice of cold meat. Anyway, just thought I'd air my views and perhaps someone else experienced the same with Nandos Malvern or probably just an isolated incident. Kind Regards Shane;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844816;706283;16;2;0;1;0;0;2;15/04/29 17:35;207;NULL;15/04/29 15:32;15/04/29 14:08;NEOTEL CIRCUS;7,71E+12;;***;It's been about 2 and a half weeks since my application for a Neotel data line at Midlands Communications in Pietermaritzburg and yet to be connected. When my application was approved within a day I knew it was too good to be true. On collection of my new modem it was discovered that the unit was problematic. Apparently they don't keep stock so a replacement unit had to be ordered. Then began the 3-4 day run around with false promises and today tomorrow stories. It was only when I threatened to cancel that a replacement modem was received.<br> On receipt of my new modem I am informed that my application which was supposedly approved had to be re-submitted due to some 7 day expiry by system default due to dormancy or inactivity. I am then told that my proof of address which was accepted one week prior was no longer acceptable. I had to produce alternate documentation accompanied by a police avidavit in order to re-verify my already verified address. Now we await activation. Only when I contacted Neotel head office am I informed of a possible delay due to a process of Rica verification. Cmon Neotel! It's been 2 and a half weeks!<br> <br> <br> <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;400295;202;9;2;0;1;0;0;2;15/05/05 10:34;207;5;15/04/30 9:04;15/04/30 7:07;Hollard Leave me alone!!!;no account with them;;;Despite numerous opt-outs Hollard keeps on sending me ******* sms's. Why can we not get rid of you?????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;283346;359;20;2;0;1;0;0;2;15/04/30 14:33;207;NULL;15/04/30 12:57;15/04/30 11:06;Poor Service;;Uredis;;I tried to call the KFC in crown mines to place an order but their line was engaged for over an hour. This is the second time I have experienced this. Last week Friday the 24th of April I tried to place an order but again the line was engaged for over an hour. This was between 12:00 and 13:00 on both occasions. Today I tried calling the careline and I was told blatently that they are not willing to assist. I asked if they can not call the managers cell and again I was told no they dont want to assist. The person I spoke to at the careline is Uredis. Due to this poor service I will advise all my colleagues to no longer buy at the KFC in Crown mines as well as all my friends and Family to no longer buy at KFC period because of this lack of service from the careline. After all what are customer carelines for if a customer is going to be told that they will don't want to assist the?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846234;711328;9;5;0;1;0;0;5;15/05/06 15:19;207;NULL;15/05/04 13:39;15/05/04 11:52;services ;prna940877;Nicole ;;She helped me secure a car insurance and she's been helpful ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;487229;33;1;2;0;1;0;0;2;15/05/05 11:15;207;NULL;15/05/05 9:36;15/05/05 7:48;Unwilling to help because of proof of address;9,31E+12;;;I just want to RE-OPEN an account, I have been to the bank THREE TIMES! The first time I brought a hand written letter which I used the first time to open the account. They said no it's not correct we need to fill in one of their forms, which we did. The second time I went back there was a problem with the address, because it was EXACTLY the same as on the electricity bill. This morning I went back again! The woman who filled in the form for me mistakenly wrote her ID number where my ID number should have been, I just crossed it out and wrote my ID number on top. And again it is not correct!! I live on a farm I can't go in to town everyday for something so stupid. I just wasted my time because they don't want to help you. When I opened the account it was a hand written letter the address also wasn't correct, but the guy who helped me told me to correct it quickly. And he opened the account.<br> Should it really be necessary for all this trouble for an account that already exists?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668955;749028;36;5;0;1;0;0;5;15/05/06 11:14;207;NULL;15/05/06 9:39;15/05/06 7:47;BEST MOVE I'VE EVER HAD;8,51E+12;Lance and Team;***;I would just like to thank Exce-move, Lance and his moving team for the best service ever, the moving guys were so helpful in Johannesburg and extra helpful in Cape Town, I have never experienced such helpful and friendly people who all really love what they are doing.<br> <br> A VERY BIG THANK YOU MOVERS<br> <br> WE can surely see you guys MOVE TO THE BEAT OF YOUR HEART<br> <br> THANK YOU * THANK YOU * THANK YOU... AND LANCE MONNERY..... YOU ARE AWESOME;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;611319;765374;14;5;0;1;0;0;5;15/05/06 11:20;207;NULL;15/05/02 16:13;15/05/06 7:53;Great service from this supplier on line;;;;On Saturday afternoon 2 April I ordered a book on line from TAKEALOT and scheduled it for standard delivery which they estimated would be 2-3 work days.<br> On Monday morning, 4 April, at 09H15 I received my book.<br> It is great to see that some online orders can actually be processed very quickly.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;548930;838685;17;2;0;1;0;0;2;15/05/07 17:48;207;5;15/05/07 16:00;15/05/07 14:21;Refund ;8,91E+12;;8,91E+12;<br> I canceled my ticket on the 28th of April through the avios contact center and Lerato advised that i will get my refund within 5 days. Today i called back to the follow up and Mulanga advised that must expect my refund before 14:00pm today 7 May 2015, if i don't receive any notification by then i should call back. I called back around 15:00pm the agent was out of the office nd i left a message. He did callback and now he advised me that i need to wait for another 7 days for my refund to be processed . I then requested to speak to a team leader as i want to happy with that .The Team Leader Alan Lubisi's attitude sucks instead of him advising me on a solution he kept on insisting that i will get the refund within the next 7 days, where is the consistency in this company. Clearly your agent's don't know the product and services offered and they advise incorrect information. I, so not happy cause i need to use my money as soon as possible, i would appreciated it if i can get my refund as in today. People always say that avios service sucks and i would be like thats not true, but today o agree with them. This is the most bad services i have ever received from a loyalty programme <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;848140;85;16;2;0;1;0;0;2;15/05/08 11:49;207;NULL;15/05/01 9:55;15/05/08 8:22;DATA RIPOFF;***7;;***;I have a 2 GIG data contract with Autopage. They billed me for supposed extra data of 6.8 GIG for the month of March 2015. My bill for phone and data contract normally about R800.00. Had a whopping bill of R4465.55 this month.<br> I also have a 5 GIG data contract with Vodacom. Normally use the Vodacom data first in the month as it is Top-up and cuts off when limit reached, so Autopage data only normally used for last week of the month. 8.8 GIG of data used is impossible.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;325378;818587;38;5;0;1;0;0;5;15/05/08 15:21;207;NULL;15/05/08 13:51;15/05/08 11:54;Great, efficient and beyond awesome;8,61E+12;Various;***;I placed my order online, and the process was so easy and smooth it was strange.<br> <br> I had to postpone my delivery and when I called in, I was accommodated without a problem!<br> <br> Communication prior delivery was beyond the extra mile, and instructions on set up were clear and easy to follow!<br> <br> I am really enjoying pure internet joy and thank you Afrihost, and all those involved! I am now a big fan!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;698086;872461;32;2;0;1;0;0;2;15/05/11 9:06;207;NULL;15/05/11 7:18;15/05/11 5:39;Appalling condition of Herman road in meadowdale;8,91E+12;;***;Please fix the section of Herman road between Corobrik rd and **** Kemp st. The craters never mind potholes are so big that they cant even be avoided anymore. Especially the sink hole opposite the Kia dealer. Because of this it takes me about 20 minutes to cover this 500m section of road and it is ****ing up my car and everybody else's who uses this stretch of road.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;837027;23;1;2;0;1;0;0;2;15/05/13 10:30;207;NULL;15/05/12 8:55;15/05/12 7:03;Querry still not resolved - 3rd compaint ;5,11E+12;Head office / Claims;***;My 2nd complaint on 29/4/2015 and still no response or feedback from Std Bank.This will be my 3rd complaint with regards to my overdraft facility query that is still not resolved or sorted with Std Bank.I'm receiving sms's with regards to my overdrawn cheque account with STD bank which is frustrating me because Std bank still haven't resolved my complaint.Please STOP this sms's to be send to my phone and sort out my query that I've sent several times to std bank.I want it sorted out this week,if not I'm taking this matter further if Std bank is not capable of solving my problem. Don't know how many times I must still try from my side to sort this out.I want this sorted out asap,i want feedback and I want this matter resolved for once and for all.the overdrawn amount was R9700 and now a month later its even more because std bank is unable to sort out this matter.Like previously requested I want the d/o that returned unpaid refunded to my std bank account and bank charges to be reversed as well and the difference must be sorted with the policy that I've had with std bank.For more info pls contact me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847265;688455;22;2;0;1;0;0;2;15/05/14 11:27;207;NULL;15/05/14 9:33;15/05/14 8:00;Correspondence not done properly to client;4,51E+12;14051Q9FV70;***;Bonitas has given my mother bad service by charging penalties on poor correspondence for verification of income. I explained to Letticia Ref.no. 14051Q9FV70 that no phone call or registered correspondence received by her and during January she was admitted at hospital. We have send all documents required to prove she's a pensioner and also a letter querying the penalty charges to be reversed and she is told they send email as a way of communication to her daughter and they couldn't send the writing as there was a post office strike.I still feel its unfair to charge penalties towards a pensioner and with no proper communication happen at least also phone call was better. She doesn't have that kind of money required. Please can the money reversed.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850428;140;14;2;0;1;0;0;2;15/05/14 12:24;207;NULL;15/05/13 18:00;15/05/14 8:57;Online order and failure to deliver;Order:***;Online Department;***;This is the first time I have used Pick n Pay online and I must tell you that this has been the worse online experience I have ever had. I ordered goods on Sat 09 May 15 for delivery to my father-in-law in PE on Wed 13 May 15 between 11am and 12. The invoice online with the delivery fee, was not what I was charged, it was more, they substituted items and charged me extra, without advising me. The delivery time came and went and no delivery. Last night at 6pm I called the call centre to ask where my order was and they had to find out. I was told that they had an accident and couldn't deliver but all of a sudden they could deliver the goods then. The call centre called me back to say that the delivery man was with my father-in-law and he was signing for the goods. I then called my father-in-law to ask if he received the delivery and he said that no one had been there. I had to call again and was told that they delivered the goods to somebody by the name of Paula, but couldn't tell me where. I called the call centre again this morning and no one can tell me where my order is. I am extremely upset with all the drama I have gone through and my order has still not got there.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850647;55;14;2;0;1;0;0;2;15/05/15 16:48;207;NULL;15/05/14 15:05;15/05/14 13:21;FALSE ADVERTISING;;;;I opened an Edgars account this year so that I can buy my son clothes as I am a single mom only to discover that it is not a 6 month interest free account as I was told and that Edgars now only does 12 months with interest but they also don't tell you this when you open the account they wait till you have made your purchase and then decide to spring it on you along with their account protection plan. When I phoned to find out what is going on I was told sorry that's how it is and if you don't like it you can close your account. So why am I fighting it because they advertise 6 months interest free and that is what I want. I decided to go speak to a Manager at the Brooklyn store who cared even less then the customers service which is not surprising it would seem. Edgars customers care service is shocking none of them actually care because they have enough people with accounts so they don't care what I do. I am going to take this to the news papers as well as the consumer protection act and then we will see how little Edgars cares. I want this sorted out and I want my 6 month interest free account. I know I am not the only unhappy one about this;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;452742;842057;14;2;0;1;0;0;2;15/05/15 13:09;207;NULL;15/05/15 11:32;15/05/15 9:42;Frustrating service;***;;***;I turn to Hello Peter after THREE emails to Spree Customer Support with ZERO response and multiple phone calls to their Customer Support.<br> I have been waiting for my return to be collected for over TWO WEEKS. Moreover, they take forever to refund you once they have collected the return.<br> They are at my office daily to deliver orders - however, they are unable to have the same coordination to take back their orders.<br> Firstly, if the site described the items as they actually are and the pictures on the website weren't manipulated - people wouldn't be returning so many items: they would keep what they were buying. Secondly, Spree needs to uphold their returns policy and not make customers wait weeks to return products and wait more weeks to see their money again. Finally, How is it that they have someone responding on Hello Peter - but no one in their Customer Support responds to emails sent directly to them? FOR TWO WEEKS I have been waiting for Customer Support response and received none. I have been promised via telephone that my order will be collected - but still waiting.<br> Absolutely appalling and frustrating service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;529422;688153;25;2;0;1;0;0;2;15/05/15 16:01;207;NULL;15/05/15 14:26;15/05/15 12:34;delivery of my bank card;;;***;I was told that my bank card would be delivered between 11 and 1pm and nobody even has the decency to call to let me know whether the card is on its way or not. I even called to find out whether the card would still be delivered and both the agents I called (Neo and Palisa) said they would call me back with they details, however they both failed to do this. I called again to be transfered to your courier department and the line just keeps me on hold and after 5 minutes the call drops. This is really unacceptable, is fnb even aware that you treat their customers in this manner???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851677;1132;5;2;0;1;0;0;2;15/05/18 12:46;207;NULL;15/05/18 11:09;15/05/18 9:19;*********** service at somerset west;555;CASHIER;***;Me and my sister went to the Somerset west Mall branch to watch the movie Pitch Perfect two.<br> <br> the cashier told us that we can book the seats L3-4 BEFORE THE MOVIE STARTED WE HAD TO STAND UP BECAUSE THE SEATS WERE ALREADY BOOKED.<br> <br> not one of them even had the dignity to apologise.<br> <br> we will never use Somerset mall branch ever again.<br> <br> pathetic service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;713660;704391;9;5;0;1;0;0;5;15/05/18 16:37;207;NULL;15/05/18 15:04;15/05/18 13:10;Great Service and Price;***;Thuli Mahlangu;;I contacted Miway to request a reduction in the Excess of my insured items. Not only did they reduce my access but dropped my premiums by an additional 18%.<br> <br> Thanks Thuli!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851872;704391;9;5;0;1;0;0;5;15/05/18 16:37;207;NULL;15/05/18 15:05;15/05/18 13:10;Prompt and direct responses;9,20E+12;Sibongile;;The queries I had were answered accordingly and I got all the information I needed and she was super friendly. She went out of her way to make sure that I was given the correct information with exact details.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;579607;167;23;2;0;1;0;0;2;15/05/19 13:11;207;NULL;15/02/16 11:32;15/05/19 9:44;ADT Worst Customer Service I Ever Encountered ;8,70E+12;;***;Since 16/02/2015, i called to say I have taken over the security & Accounts Department in our organisation, and need to get advice & Upgrade my security system, and at the same time give ADT a cheque, which was overdue to them, already 90 days. At the time, i was told to please do a EFT and in the week, some one will come and see me. 4 emails, 2 telephone call and 3 months gone by , no one has called or communicated to us. We will not recommend ADT to ANYONE ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;363281;793962;16;2;0;1;0;0;2;15/05/19 19:29;207;5;15/05/19 17:55;15/05/19 16:02;Being billed R469/month after refusing service;2,45E+11;;***;Some telkom representative contacted me about advertising in the yellow pages. I told them to quote me and show me what my ad would look like. I received a phone call to tell me that I have not responded and returned the e-mails with the proof. I then proceeded to tell them that I would not be taking the service, as I could not afford the extra R469 on my bill. The next thing I see is a bill with the money added on and I have no way of fixing this problem. I am feeling *****. I have no choice other than pay now, otherwise my line will be cut and my already struggling business will suffer severely. I have proof on my e-mail server that i did not return any proof, nor did I instruct anyone to add the service to my account. The last phone encounter I expressely told the consultant that i did not want the service, I spelled it out. I need this to be taken off my account and moneys credited to me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;416734;540;1;2;0;1;0;0;2;15/05/20 15:57;207;NULL;15/05/20 14:26;15/05/20 12:30;Settled the accounts but still reflecting open ;8,71E+12;Call Centre;***;Good day,<br> <br> i have 3 active accounts with African bank, on the 23-04-2015 i settled 2 accounts, the credit card and personal loan and made an arrangement for the other personal loan.<br> <br> however both the personal loan and credit card are still reflecting open and current on my credit profile. i called the call centre 2 weeks ago and the issue is still not yet resolved.<br> <br> This is messing up my credit pofile and i need these accounts to be updated asap.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853147;793962;16;2;0;1;0;0;2;15/05/21 10:22;207;NULL;15/05/21 8:47;15/05/21 6:55;NO NETWORK ACROSS COUNTRY;7,10E+12;;***;I had to go on a business trip from Durban the the Free State to Capetown. I have done this before and complained to Telkom about the lack or should i say no coverage at all. Only place i could use my phone was Durban cbd. and a bit in Bloemfontein. Telkom representatives told me they ***gie back off other networks. This is a complete lie. I just want my contract cancelled that's all. I haven't payed my bill in the last two months and i dont intend to until this is sorted out.Thee are not going to put up a complete network over night. They should inform there clients of this massive problem. What if i broke down in the middle of the Karoo at night. I would be in serious trouble. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;797254;793962;16;2;0;1;0;0;2;15/05/21 10:27;207;NULL;15/05/21 8:52;15/05/21 7:00;Let's do this AGAIN;9,51E+12;;***;Well... Let's see this is about my second or third hello peter review for Telkom and it is driving me up the walls. Seems like I only get feedback once I write a review? So I guess people only jump around once it is made public how useless the system is.<br> Last year I waited 3 months to get feedback on my application and when I finally got it the SIM was also faulty. SO... Now since I have been a loyal customer, and paying my account each month on time and in full I have to go through this grueling process again??? I need a phone ASAP and I thought well I have a contract so it will be easy since when I was at Vodacom and you have a contract, all they check is if your account is up to date and then I give you a phone right away in store. Now I drive all the way to a store get told they don't have stock, not to mention this happened to me the first time as well. Then get told they have to get feedback, what is this nonsense? Don't have a shop if it is this useless. Why have a shop if you can't get a phone straight away??? I even app**** online, been waiting three weeks and NO feedback. You guys make my day....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853903;772353;9;5;0;1;0;0;5;15/05/22 16:43;207;NULL;15/05/22 15:11;15/05/22 13:16;great service, speedy resolution;Claim 903362 ;kevin du Plessis;***;very very happy with Kevin's service. thanks;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853913;807;14;2;0;1;0;0;2;15/05/23 17:01;207;NULL;15/05/22 15:09;15/05/22 13:34;Poor performance regarding delivery;8,70E+12;;***;I purchased a product 2 days short of a month ago and due to stock availability was promised delivery within 5 days. This did not happen. I was then told it will arrive the following Tuesday and this also was a lie. They promised me that Friday and again I was left disappointed. The same happened the following week. Finally it was established that I will receive the stock on Thursday 21 May 2015. I was contacted by the independent contractor used for deliveries at 4pm and told he won't make the delivery as it was too late even though I was informed by the store that deliveries are done between 2pm and 7pm. Today, Friday 22 May 2015 I was supposed to expect delivery at 2pm and again a disappointment. I have wasted about R500 worth of airtime phoning around trying to find out about the situation and am so frustrated with the poor communication skills. I have never experienced worse service than this.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;856070;748797;9;2;0;1;0;0;2;15/05/29 16:47;207;NULL;15/05/28 15:07;15/05/28 13:20;VERY FRUSTRATING;8,71E+12;Keenan Williams;***;A truck bumped my car in early March. After contacting Virgin to submit my claim, I was told that if I want it to be a third party claim and not affect my premium I need to do it myself. After getting 3 quotes I returned to Virgin to rather submit it directly. I was then told to get a letter from the third party that I won't be claiming from them which they then told me it's not necessary as I'm not registered with them. I then went to the assessment centre (amazing place) and was told that a panel beater would contact me within 2-3 days. Keenan then phoned to request more information from my previous insurance under my parents name. I sent the email through to him only for it to be returned as apparently his mailbox is full. I sent another 2 emails to get a confirmation that it was received. It is now 2 weeks later and I had to follow up 5 times to get the status of my claim. I even asked that somebody phoned me within 30 minutes to tell me even if nothing is going on. Still I had to follow up the next day.Eventually today I was told the information I sent 2 weeks ago was not enough and that further information is still required. VERY VERY frustrating and pathetic administration;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;790986;33;1;5;0;1;0;0;5;15/05/29 14:19;207;NULL;15/05/29 12:42;15/05/29 10:52;Ongelooflike uitstekende diens;7,61E+12;Magdaleen Ferreira;***;Die eerste keer in n baie Lang ruk was die Bank ondervinding n absolute wonderlike ondervinding en als te danke aan Magdeleen Ferreira Baie Baie Dankie en dit nog op maand einde absolute uitstekend!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;713826;357;16;2;0;1;0;0;2;15/06/01 13:07;207;NULL;15/05/30 11:25;15/05/30 9:40;Inconsistent accounts;8,11E+12;;***;Last month I receive my vodacom bill of over R2500 where my average bill has been round about R1100. According to them, the reason for my high bill was due to data usage. This is unacceptable as I always make sure to load additional data bundles when I run out to avoid these issues. A month later and I am still waiting for them to come back to me about these charges. Calling the call centre is beyond a joke as no one knows what they are doing. <br> <br> I am changing service providers as soon as I have the opportunity ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727267;793962;16;2;1;1;5;3;5;15/06/01 11:06;207;2;15/06/01 9:17;15/06/01 7:39;Unresolved Problem!!!!;***;Technical Department;***;I have been reporting a fault on my ADSL Line for weeks now. I have no internet access and I am forced to use my 3G ****le for alternative connection and this ends up in more costs.<br> <br> After several weeks, the technician came out, but could not solve the problem.<br> <br> According to him there is a error on the system, but that does not mean anything to me as the problem is still not resolved. I get invoiced every month to pay, but I pay for something I do not receive.<br> <br> I am losing business as a result of this., and I will take this to court in which I will claim all damages suffered as a result from poor service from Telkom.<br> <br> This needs to be resolved ASAP, the longer Telkom takes, the bigger the claim I will have.<br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857087;807;14;2;0;1;0;0;2;15/06/02 12:49;207;NULL;15/05/31 15:04;15/06/01 9:22;Game in Pavilion not honouring price beat policy;8,10E+12;Dion;***;I wanted to buy a Hisense 42l microwave( model number H42MOMME) that was on special at Makro for R999 unfortunately they had already closed on Sunday, I then went to Game in the Pavilion to see if they had stock which they did but at R1799, I explained to the sales man(mr Naidoo) that Makro is selling them for R999, he then phoned Makro(after they where closed by the way) and he said that Makro said its an online special but he will talk to his manager, I told him it is not an online special and that Makro do not have any Hisense products under their online exclusives link.<br> After making me wait for 45 minutes he came back and said his manager by the name of Dion said they will not beat the price. I phoned Makro in toti today and confirmed with a Sheldon that they indeed do have stock of that microwave at that price confirming that game staff was LYING. Unfortunately the special is now ending today and I will not be able to get that special due to work commitments. Unacceptable service from Game branch in the Pavilion Durban;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;290556;624;4;2;0;1;0;0;2;15/06/01 17:05;207;NULL;15/06/01 15:25;15/06/01 13:38;Samsung Television;;;***;My partially sighted daughter and her Fiance purchased a Samsung television 2.5 years ago, for R4500.00 and in the last week, the tv keeps going off at will. So they took it in to be repaired and the quote to fix it is R1600.00 which they do not have and will now have to save to have their tv fixed. They are so disgusted, they could have bought a more reliable tv instead of a Samsung. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;738100;893260;16;2;0;1;0;0;2;15/06/09 15:40;207;4;15/06/02 13:46;15/06/02 12:13;REPAIRS;8,31E+12;;***;it all began with getting a non functional loan phone from Mtn which i eventually had to buy a new battery for the loan phone to power on (cost R150),the loan phone was only delivered on 22/05 subsequent mine going for repairs on week ending 15/05, this after a week and a half of waiting for approval and daily +20mins on hold.i haven't been using my phone from 27/04 till 25/05 so i'm shocked when a debit of a R102 extra is ****** from me whilst i'm stuck with a phone that i must charge every ****** day y it wasn't checked before being brought to me puzzles me.i really need some clarity and i wish some1 can tell me how far off is my phone to being fully repaired and returned to me WITHOUT ANY PROBLEMS COZ I WOULDN'T WANNA TAKE MY PHONE BACK AND BE GIVEN A USELESS LOAN PHONE;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;686394;30;9;2;0;1;0;0;2;15/06/04 13:02;207;NULL;15/06/04 11:23;15/06/04 9:35;Mis led Scratch and Dent policy;7,71E+12;;***;1. I was Misled to believe my current insurance policy car hire will form part of my Scratch and Dent policy. But it does not. <br> <br> 2. As a valued existing customer I had to wait 55 minutes to speak to a claims consultant, just to be cut off after speaking to her for 3 minutes. <br> So I did a ttest, called back the claims department but after 10 minutes I hung up. So then called NEW SALES, someone answered IMMEDIATELLY, no listening to on hold music. this is disgusting. <br><br><div><em>(Report edited by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858824;793962;16;2;0;1;0;0;2;15/06/08 15:12;207;NULL;15/06/04 13:28;15/06/04 11:45;POOR SERVICE BY TELKOM MOBILE;***;CANCELATION;***;I have taken out a contract with Telkom Mobile for the Huawei LTE wireless internet. Firstly, I was not fully sure whether this will work for me, and I had queries that I needed to be answered before accepting the contract. The contract was taken initially by Telkom Mobile store at the Liberty Midlands mall. I was also doing another contract at the Franchise store at the Midlands Liberty Mall, and the Agent, Mr Sandy, issued the wrong contract in January 2015, hence I was forced to take the contract without my queries being answered. On taking the contract, I initially had issued with a defective sim card. It took a month for them to figure out what the issue was, and then corrected this. It then took me some time to realise that Telkom roams off MTN, and if I do not roam on MTN, there is very poor signal in my area. When I do roam off MTN, my data is being over used and leaves me with no data by the middle of the month. I have been trying to rectify the issue and cancel this contract for the past 4 months due to these issues and I cannot get anyone from cancelations to contact me. Apparently, we do not have access to them telephonically. Case no: ***5, ***0, ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859266;688416;20;2;0;1;0;0;2;15/06/08 15:27;207;NULL;15/06/05 13:37;15/06/05 12:00;ORDER NOT RIGHT AND PORTIONS A JOKE;8,10E+12;;***;The order placed over the phone for pick-up was repeated to me 4 times. 4 Times. However upon arrival one item was missing. Two different salads were ordered, however a Greek salad dressing was given for a regular green salad. Something which did not happen at the other branches I ordered from. The salad portions are 3 times smaller than that of the other branches. Obviously the first and last time I will ever eat their food or support their so called business.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;778238;802228;9;5;0;1;0;0;5;15/06/05 16:49;207;NULL;15/06/05 15:19;15/06/05 13:22;Fantastic service;KP***;Vinny;;Hi,<br> <br> Just received some really good service and a great saving on my insurance. <br> <br> Keep up the great work.<br> <br> Regards,<br> Preshan;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;415679;357;16;2;0;1;0;0;2;15/06/08 15:16;207;NULL;15/06/08 13:46;15/06/08 11:49;Vodacom *****;7,41E+12;;***;Hi there. I have a problem with Vodacom accounts. On the 13/4 I have reported that they have deducted 4695.44 from my bank account where as my normal payment is - 1100.00 per month. Vodacom informed me that I have asked for an open account and that is why my account is so high due to data usuage. I had no other option than to accept it and asked that the account be changed so that when the 1gig is up that the account is soft locked. I now see that on the 1st of June Vodacom ONCE AGAIN deducted 6452.67 I have phoned them again and they said o sorry but that is the data you use the account is correct. I then said so why is the account not soft locked when the 1 gig was used up plus the other fact is that when I complained on the 13/4 I never used the Ipad again because I was now scared of the account I received. So what they are saying is that since the 13/4 till now i have used 6452.67 rand of data but the ipad was switch off and not used since them. The account nr on dispute is NM084719-9 number ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;450090;140;14;2;0;1;0;0;2;15/06/09 15:40;207;5;15/06/09 14:06;15/06/09 12:13;Coca cola prices;8,01E+12;Don't know;***;On Sunday 7 June they had a 4 pack of Coca Cola 2L on special. The price was R50.00 per 4 pack. After going home I checked my receipt and I was charged R59.99 per pack. I went back and was refunded, but this is now the second time that this happened with me with the same product and same Pick n Pay. This is unacceptable as I had to drive back to P n P for R10.00.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860394;704391;9;5;0;1;0;0;5;15/06/09 16:38;207;NULL;15/06/09 15:02;15/06/09 13:11;I was setisfies with the service;***7;Ramasela;***;The lady was friendly and manage to help me in everything I asked for in term of the insurance.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;399758;772353;9;5;0;1;0;0;5;15/06/10 15:55;207;NULL;15/06/10 14:25;15/06/10 12:28;Great Service;8,31E+12;Conny Mashishi;;Excellent, quick explanation and great service from Conny.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849223;941;16;2;0;1;0;0;2;15/06/11 11:23;207;NULL;15/06/11 9:44;15/06/11 7:56;still no news on my missing cellphone;7,91E+12;jade;***;My cellphone has been gone till to date I've reported this matter but it seems to have gone cold,I've given this company ample time to deal with the matter,its seems as if they wanna do this the hardway.im gonna meet my lawyer and I will go to newspapers or even speak out ,I'll do every means possible to retrieve my phone.im paying for sumthing I dnt possess anymore.this is unfair .its about tym one stood up for these companies.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;832212;23;1;2;0;1;0;0;2;15/06/12 15:17;207;NULL;15/06/12 13:40;15/06/12 11:50;Insurance claim lodged still no go ahead to pay ou;H***;Insurance;***;I have lodged a claim with Standard Bank Insurance Brokers on 3 Jun 2015. Claim Number 15/040167. I have been calling everyday since then to find out whether the claim will be paid. Every time i called to get feedback, I get an answer that the manager hasn't given authorization as yet. Need to sort this out as soon as possible.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;861901;748506;1;5;0;1;0;0;5;15/06/15 8:41;207;NULL;12/06/20 0:00;15/06/13 5:14;Great customer service;9,10E+12;Lungile known as 'lulu';***;Came into the bank having no idea about credit and howi qualify... that is nolonger an issue now was assisted by lulu an she served mw with great service not only did she advise me on the best deal but also educated me, she was also empathising as i could not understand some o terms she was linient kind and profesional she even asked me about my day. The care. The empathy and Rapport together with Profesionalism are equalls to 'lulu' bigup lady. Capitec need more consultants like u;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862180;33;1;2;0;1;0;0;2;15/06/15 11:01;207;NULL;15/06/15 9:19;15/06/15 7:34;********* withdrawing money from my accounts;8,61E+12;;;A ********* withdrew money from my credit card and cheque and I still have not been reimbursed. he even opened a Discovery card on my details and spent R24000 using it in different places like HI-FI Corp etc in Soweto and I stay in Daveyton. I am quite sure all the places he went to have surveillance cameras but still out there de*****ing others. What makes it worse is the Discovery card was curried to him, surely one must provide his ID document in order to receive the Discovery credit card. the only feed back I get is from the credit card side of things and the cheque account side is dead quiet.<br> <br> I am extremely disappointed with FNB. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844551;55;14;2;0;1;0;0;2;15/06/19 16:47;207;4;15/03/15 15:11;15/06/18 13:20;Free gifts not delivered with parcel no response;7,00E+18;;***;I have not been contacted by Red Square as yet, their response to my previous complaint was that they would contact me but that was on the 1st of May 2015 so I am re-logging my complaint. Hopefully someone will respond this time.<br> <br> I ordered perfume and after shave for myself and my husband on 15/03/2015 Order ***, the two items that I ordered offered free gifts but the free gifts were not in the parcel. Ted Lapidus Power Bank GWP Giorgio Armani Si Wallet GWP I immediately contacted Red Square and they said they would investigate, the last I heard from them was on 08/04/2015 saying they are trying to get the missing items from alternative stores. I then contacted the Edgars online complaints and received the following response on the 21/04/2015 'We have escalated you order number to the Red Square online team for further action and provide you feedback.'. I have not received any further feedback from Red Square. I'm really disappointed with the service I've been given. I've had my account with Edgars for many years and have ordered many times through Red Square. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863786;793962;16;2;0;1;0;0;2;15/06/19 13:20;207;NULL;15/05/04 16:09;15/06/19 9:53;No Service at all!!!;5,71E+12;Telkom;***;Reported Fault on home landline no *** six weeks ago with ref no 814CRZ110515 - with a message that Telkom will respond within 5 days. Six weeks later and still no luck - no phone call from any Telkom technician. I have send 3 e-mails to the complaint section and not even then I had any reply.<br> <br> I really can't complain about Telkom's service because there is no service at all.<br> <br> To report a fault you have to hold on for up to 45 min at a time before someone answers the phone.<br> Pathetic - that's all that I can say.<br> <br> Hopefully after this message i will be contacted by Telkom ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863911;61;22;2;0;1;0;0;2;15/06/24 16:49;207;NULL;15/06/19 15:01;15/06/19 13:22;Consultant wasting my time and money;8,11E+12;Marisa Cook;***;I have been trying to get hold of a consultant from Discovery Health to put me on a medical plan. I finally got hold of Marisa Cook. She advised me the cheapest Hospital plan would cost me R1734. Sounded expensive but as I trust her advice I requested docs. She emailed me 40 pages of color docs which 15 is unnecessary. I work for a paperless company so had to go pay for these docs at a printer. I had difficulty in filling in the docs and tried to get hold of her in working hours. As this is of urgency for me and I want the first deduction to go off to cover me asap. Well she was rude and even slammed the phone down in my ear. And then she expected me to take the documents to her, as she is not paid to collect documents??? In Cape Town the consultants come sit with you explaining you exactly what and where and for what you are signing. Poor Consultant with even poorer people skills. Please could Discovery get a consultant with some skills to me asap to sign me up. Still driving in Johannesburg with no Med Aid. Marisa Cook will definitely not see a cent from me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;864298;33;1;2;0;1;0;0;2;15/06/22 10:27;207;NULL;15/06/22 8:34;15/06/22 7:00;Unfair treatment, Reckless lending.;8,00E+12;Home Loans;***;I believe I was unfairly treated, due to misrepresentation I went into a transactions to only have subsequent latent defects found out later. I approached the bank for a second opinion to do a re-evaluation. The findings were apparent as per the pictures sent to me. (I have the email to prove this). Findings have been denied regardless of the proof. I do not have the money to litigate and I need the bank to ensure that I am treated fairly. I need them to look into these flagged issues because my situation has dramatically changed an my affordability has now SEVERELY been affected. This is deemed as reckless lending on the banks part as I will severely suffer a loss if I had to be further bul**** into this transaction!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860137;793962;16;2;0;1;0;0;2;15/06/22 10:40;207;NULL;15/06/22 9:06;15/06/22 7:13;Problem not resolved;7,20E+12;;***;Our Telkom line where ****** and replaced roughly 3 weeks later. We are a small business with 3 incoming lines and 1 fax line excluding our ASDL lines. Our main number was re-connected, but the other lines are not working. I phoned Telkom again and was tolled that I need to log calls for each line, which I did, last week. I followed up today after struggling to get through on 10217, as was dropped twice after holdling for about 10min.<br> I was informed that all my problem was closed, before my line got dropped.The problem is that the line that is \working\"" only rings intermittently and we do not have any of our other lines or fax line working<br> <br> Please Telkom we are a small business and this is our 2nd month with no month end business<br> <br> """