1 reviews | Active since Jan 2017
Call centre and technical services are untruthful
<p>My landline has been out of order since October 2016. Numeroue calls to customer service have resulted in promises (and excuses) but never any resolution. In January, when again querying the progress I was told the line fault was resolved. - I would not have been calling Telkiom if the service was in operation! I was then told I had to log a new fault which I annoyingly did.</p> <p>Five days later ( Saturday 14/01/2017) a technician contacted me and we arranged to meet at my house at 12h30 - he never pitch ! Monay 16/01/2016 I AGAIN contacted the customer service and was told the fault had been directed back to the technical department for reassignment as the technician was unable to make comtact with me ! Telkom are not only useless but are ***** to boot.</p> <p>Incidently they have the cheek to send me an account every month which I'm told I need to and they will credit me eventually once the service has been restored !</p> <p>Telkom are the world's worst service providers - STAY AWAY FROM THEM !</p>
