Call Centre and Techincians Don't care... Terrible Service

<p>I have been without internet or a phone line for over 2 and half weeks and have called Telkom call center at least 15 times including numerous escalations to mangers that never call back. I have been given many different reasons for the problem from the call center, of which none are true. They just make excuses and frustrate the problem. Eventually a technician has come out and informed me that it's an underground line fault, which he cannot fix. They still cannot tell me when the next technician team will come and fix the line.</p> <p>The Call Center will not let you speak to any managers and I have escalated this fault with absoutely no effect.</p> <p> </p>