Call Centre Agents working the system

I would like a Call Centre manager to phone me. I am trying to enable a new service and am not getting anyone to speak to me. The telephone is either picked up and put on mute immediately or they pick up, greet you and then don't speak to you again. I'm sitting here saying hello, hello, hello!!?? like a crazy person.<br> <br> Obviously they are being measured on call pickup time and dropped calls. This way they don't do that but they also don't service the customer and this on new services! <br> <br> All I want is ADSL enabled on my line. Please help me with this.