CALL CENTRE AGENTS GIVING OUT INCORRECT INFO

Documents were handed in a long time ago to cancel a landline. Today I called the call centre (10210) for a follow up as I am still being charged for the landline. The call centre agent, Happy Dlamini, duly referred me to *** to follow-up on my cancellation request. Guess what, the number she gave me does not exist!<br> It gets even better, I dialled 10210 again, waited another 15/20 minutes in the queue, the next agent (Mandla Kazi) also referred me to *** to follow-up on my cancellation request. The best is, if you search the internet, all the contact numbers listed for the Telkom Head Offices in Pretoria, are obsolete. They no longer exist. Well done Telkom, Champion of Champions!