Call centre agent loaded incorrect data and hanged up on me
<p>I called Telkom spoke to Thando on the 8th May 9:20 am, he loaded incorrect 3 gig all network data, i requested free me boost data and requetsed for him to reverse it but he hanged up , i called again spoke to Lindiwe Dube 9:41 am, Zama 10:36,Karabo 18:30, Veroshee and Tamana Team Leader 18:50,Thulane, various agents and today i spoke to Clanthia on the 17th May 2017 at 10:32am, my query is still not resolved and a case takes 4-5 days.The call centre agents have attitude and i have not been able to use my phone for 10days now. I need help to resolve this query i cant even speak to team leaders and escalate my query.Please help me its like im begging Telkom to provide me a service that i pay for.</p> <p> </p>
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