TS
Thando S
1 reviews | Active since Sept 2012
19 Feb 2016, 08:37
Call centre agent hung up on me
The agent was explaining how to reset a router, I couldn't understand her instructions, then she hung up. I was in an area with good network connection, I did not hang up, but the call got cut off.
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Telkom's replyOfficial
19 Feb 2016, 08:57Hello Thando Masondo,
Thank you for taking my call.
As discussed we currently attending to the query and will be in contact.
Regards
Noleen
Telkom Social Media Team
Thank you for taking my call.
As discussed we currently attending to the query and will be in contact.
Regards
Noleen
Telkom Social Media Team
Telkom's reply19 Feb 2016, 08:57
Official
Hello Thando Masondo,
Thank you for taking my call.
As discussed we currently attending to the query and will be in contact.
Regards
Noleen
Telkom Social Media Team
Thank you for taking my call.
As discussed we currently attending to the query and will be in contact.
Regards
Noleen
Telkom Social Media Team